Recharge Privacy Policy

PERSONAL DATA PRIVACY POLICY

  1. THE POLICY
    1. This document (“Policy”) applies to all personal data collected by Pilon Pte Ltd referred to herein as “Pilon”, “Us”, “We” or “Our”.
    2. The term “You” in this policy is referred to anyone using our website.
    3. The purpose of this Policy is to inform You of how Pilon manages Personal Data.
    4. This Policy supplements but does not supersede nor replace any other consents you may have previously provided to Pilon in respect of Your Personal Data, and Your consents herein are additional to any rights which Pilon may have at law to collect, use or disclose your Personal Data.
    5. Pilon may from time to time update this Policy to ensure that this Policy is consistent with Our future developments, industry trends and/or any changes in legal or regulatory requirements. Subject to Your rights at law, You agree to be bound by the prevailing terms of this Policy as updated from time to time on Our website (the “Site”):https://www.pilon.sg.
    6. By interacting with Us, submitting information to use, or signing up for any products and services offered by Us, You agree and consent to Pilon collecting, using and disclosing Your Personal Data to Pilon’s authorised service providers and relevant third parties in the manner set forth in this Policy.
    7. This Policy applies to information We collect on https://www.pilon.sg and its subdomains when:
      1. visitors use our Site
      2. people who register their emails with Us; and
      3. Our Investors, Borrowers and Introducers;
      as well as information collected from Users through other electronic or non-electronic means.
  2. COLLECTION, DISCLOSURE AND TRANSFER OF INFORMATION
    1. We will obtain personal data about You when You visit Us. We may monitor the use of the Site using cookies and other similar tracking devices. To cite, We may monitor the number of times You visit the Site or the pages You visit. This information will assists Us in building a profile of Our Users. These data may be aggregated or statistical, hence, You may not be identified individually. Please refer to Clause 3 “Use of Cookies” for more details.
    2. When You register our emails with us, we may use it for the following:
      1. To administer Your Pilon account and provide services to You;
      2. To carry out or respond to requests, questions or instructions from You;
      3. To send You marketing materials, including but not limited to newsletters and information about Pilon products and services, and updates on Our latest promotions, new products and services.
    3. From time to time, Pilon may also collect personal data about You,
      1. when You submit statements, reports, or other documents relating to the use of Our services;
      2. through telephone calls, face-to-face meetings, or other forms of correspondences with Us;
      3. from credit agencies, law enforcement agencies, or other agencies and sources. And,
      4. from other sources such as third-party websites or social media services in accordance with the authorization procedures determined by such social media service.
    4. We may disclose or transfer the personal data inside or outside Singapore for the following purposes (collectively, “Purposes”):
      1. to administer Your Pilon account and provide services to You; including but not limited to the facilitating of funds for Customers, maintaining accurate “know your customer” information, to verify the identities or authorities of Customers and/or their representatives who contact Pilon or may be contacted by Pilon, and to carry out or respond to requests, questions or instructions from Customers and/or their representatives;
      2. to facilitate transactions;
      3. to comply with this Agreement and any other terms and conditions as may be stipulated by Pilon from time to time and/or at any time;
      4. to comply with this Agreement and any other terms and conditions as may be stipulated by Pilon from time to time and/or at any time;
      5. to send You marketing materials that You have agreed to receive, including but not limited to newsletters sent by Us via email, information sent by Us about Pilon products and Services, including updates on Our latest promotions and new products and services, via email, text message or phone call;
      6. as part of any sales, mergers, or similar change of Pilon’s business;
      7. to comply with any applicable laws, rules, or regulations in any country;
      8. to detect, prevent and investigate fraud; and
      9. to generate credit assessment reports about You for Our business.
      10. to remunerate Your Introducer or Referral Partner in a manner that is reasonable.
    5. Personal data may be disclosed to Our service providers providing services that are necessary for the Purposes. In such an event, We shall procure Our service providers to keep the personal data confidential and to use the same, strictly in accordance with Our directions.
  3. REFERRAL
    As a referee,
    1. You will be able to utilize a referral link / enter an introducer code indicating the Referral Partner or Introducer that has referred You to the Site. The Referral Partner or Introducers may be compensated with a fee or commission as determined by Pilon in its sole and absolute discretion. Such fee or commission will be governed by a separate referral partnership agreement or Introducer Agreement Form, between the Referral Partner/ Introducer and Pilon at or before the time when such code has been entered.
    2. You hereby consent to Pilon’s collection, use, disclosure and processing of your personal data in accordance with Our data protection policy and the terms and conditions of this agreement. This includes disclosure of Your information in connection with the referral to Your Introducer/ Referral Partner in a manner that is reasonable for the purpose of remunerating such referral to Your Introducer/ Referral Partner.
  4. USE OF COOKIES
    1. Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the Site and to compile statistical reports on Site activity. For further information about cookies, do visit www.aboutcookies.org or www.allaboutcookies.org.

    2. The above websites will teach you how to remove cookies from your browser, or you can set your browser not to accept cookies. However, certain functions on our site may be affected if you have the cookies removed from your browser.
  5. PROTECTION OF INFORMATION
    1. We are committed to maintaining the security of personal information. We have put in place appropriate security procedures, technical and organisational measures to safeguard Your personal information.
  6. RETENTION OF INFORMATION
    1. Pilon will retain Your Personal Data for only as long as the Purposes for which such data is collected or used, or where necessary for Our legal or business purposes.
    2. Pilon will take all reasonable steps to ensure that all Personal Data is destroyed or permanently deleted if it is no longer required for those purposes.
  7. YOUR ACCESS RIGHTS
    1. You have the rights to access, update or correct the personal data We hold about You, or withdraw Your consent to the use, collection and disclosure of Your personal data. Please note that if You withdraw consent, We may still be permitted to hold, use or disclose some of Your information as required or permitted by law.
    2. It is of utmost importance to Us that Your personal information is accurate and up to date. If any of the information that You have provided to Us has been changed, or if you wish to cancel your registration with Pilon, please inform Us via email at [email protected].You may request, or may be required by Us, to correct or remove information that You/ We think is inaccurate.
    3. For request to access Your information, please write in to [email protected]. A charge fee will apply forthis request.
  8. NON-DISCLOSURE
    1. We do not sell, trade, or otherwise transfer to third parties Your personal identifiable information. This does not include trusted third parties, permitted by applicable law, who assist Us in operating Our website, conducting Our business, or servicing You. In such an event, We shall procure Our service providers to keep the personal data confidential and to use the same, strictly in accordance with Our directions.
    2. We may also release Your information when We believe it is appropriate to comply with the law, enforce Our site policies, or protect Ours and others’ rights, property, or safety. However, non-personal identifiable visitor information may be provided to other parties for marketing, advertising, credit assessment, trend and data analysis or other uses.
  9. LINKS TO OTHER WEBSITES
    1. Our Site may contain links to other websites. This privacy policy is only applicable to this website. Should You be linked to other websites, You should read their privacy policies.
  10. SALE OF BUSINESS
    1. If the Company’s business is sold or integrated with another business, Your personal data may be disclosed to Our advisers and any prospective purchasers and their advisers. Consequently, Your personal data will be passed on to the new owners of the business.
  11. CHANGES TO PRIVACY POLICY
    1. We keep our privacy policy under regular review. Should there be changes in Our privacy policy, we will announce and place notices on other pages of the Site, so as to inform You.
  12. DEEMED CONSENT
    You are deemed to have understood and given Your consent to the terms of this Policy when:
    1. You voluntarily, or in reasonable circumstances, provide the data to Pilon for the Purpose and use of Our services; and
    2. through Your continued use of Pilon’s services.
  13. HOW TO CONTACT US
    You are deemed to have understood and given Your consent to the terms of this Policy; If you
    1. have any questions or feedback relating to your Personal Data or our Policy;
    2. would like to withdraw your consent to any use of your Personal Data as set out in this Policy; or
    3. would like to obtain access and make corrections to your Personal Data records, you can contact our Data Protection Officer via [email protected]. To contact our Personal Data Protection Officer, please include ‘Re: PDPA’ in the Email Subject title.
    4. withdraw Your consent to any or all use or disclosure of Your Personal Data- depending on the nature of Your request, Pilon may not be in a position to continue providing Our products or services to You, or administer any contractual relationship in place. Such withdrawal may also result in the termination of any agreement You may have agreed with us. Pilon’s legal rights and remedies are expressly reserved in such events.
  14. GOVERNING LAW AND JURISDICTION
    This Policy and your use of this website shall be governed in all respects by the laws of Singapore.

SINGAPORE (HEADQUARTERS)
38 Maxwell Rd
Airview Building #02-01
Singapore 069116

VIETNAM
Level 6, Me Linh Point Tower 2 Ngo Duc Ke Street, District 1. Ho Chi Minh City, Vietnam

THAILAND
TRUE Digital Park
101 Sukhumvit Road, Bangkok 10260, Thailand

PHILIPPINES